Shipping Information

• How long will it take for my order to arrive?
  Standard shipping within the U.S. takes about 2-3 business days. Expedited options are available during checkout.

• Do you ship to other countries?
  Yes, we ship globally! Delivery times vary depending on your location, and any customs fees are the customer’s responsibility.

• How do I track my package?
  After your order ships, you’ll receive a tracking number via email. Use this number to track your shipment on the carrier’s website.

 

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Returns & Exchanges

• What is your return policy?
  Returns are accepted for unopened and unused items within 10 days of purchase. Customers are responsible for return shipping costs.

• What if my order arrives damaged or incorrect?
  If you receive a damaged, defective, or incorrect item, please email us at support@paintlabbeauty.com with your order number and photos. We’ll resolve the issue quickly.

 

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Press-On Nails Questions

• How do I find the right size for press-on nails?
  Each set includes multiple sizes to suit most nail shapes. Check out our sizing guide here for a perfect fit.

• How long do your press-on nails stay on?
  When applied properly, our press-on nails can last up to 7-10 days. Be sure your nails are clean and dry before application for the best results.

• Does each set include nail glue?
  Yes! Every set comes with nail glue and easy-to-follow application instructions. You can also buy extra glue from our website if needed.

• What should I do if a nail chips or comes off?
  If a nail chips, gently file it to smooth the edge. For nails that come off, simply reapply with the included glue or use an extra nail from your kit.

 

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Order Questions

• Can I make changes to my order after placing it?
  You can request changes or cancellations within 1 hour of placing your order. Contact us at support@paintlabbeauty.com for help.

 

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Support & Contact

• How do I reach PaintLab for help?
  You can email us anytime at support@paintlabbeauty.com, and we’ll respond within 1-2 business days.

• Do you offer phone support?
  At this time, we provide email support only. Send your inquiries to support@paintlabbeauty.com, and our team will assist you.